TEAM LEADER (PARTS COORDINATION MANAGEMENT)
TEAM LEADER (PARTS COORDINATION MANAGEMENT)
Our client is a global leader in smart technologies and complete lifecycle solutions for marine and energy markets. The team leader will lead and manage operative daily PCM activities.
Accountabilities
- Internal/external customer satisfaction
- Lead and manage operative daily PCM activities
- Fulfilment of Key Performance Indicators (KPI)
- Ensure that the business objectives and targets are met
- Lead and coach personnel within own team
- Execute action plans according to rules and regulations
- Cooperate with other Team Leads in other locations to ensure best practices
- Ensure quality and timely handling of quotations, orders, recording of claims and other related documents
- Implement corrective and preventive actions as necessary
- Balance workload among team members to grant efficiency and effectiveness
- Monitor and report business performance in assigned team(s)
- Develop competent resources and employee satisfaction
- Develop solutions, strategies, ways of working, as well as the spare part handling process for own sub-function,together with the global PCM team
- Develop the internal cooperation and working relationship with enablers and stakeholders
Requirements
Education: B.Sc or M.Sc degree and/or equivalent working experience General Skills- English
- Cost awareness & effectiveness
- Communication skills
- Reporting and analyzing skills
- Negotiation skills
- Customer service ( internal, external)
- Presentation skills
- Teamwork skills
- Cultural knowledge
- Training and development skills
- Organizing skills
- Workplace ICT applications & equipment skills
- Understand the customers business
- Company's parts order processes
- Service minded
- Target setting
- Team building
- Effective communication
- Coaching
- Problem solving and decision making
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