HR MANAGER

Our customer is a company which is committed to global development and innovation and which offers a variety of advisory services across the international development sector. The HR Lead will support consultants and partners across the office and will be a full-time role, responsible for fulfilling face to face requirements as well as escalated queries that cannot be resolved by the Regional Talent Manager.

Key Responsibilities

• Provide technical expertise to prospective and current staff on human resource policies, including health, dental work authorization/visa requirements, leave and sabbatical policies etc.
• Ensure the full and effective use of  databases and systems including the Taleo recruiting and performance system and the Project expense management system.
• Work with Africa Talent Manager to design individual training programs for all staff, organize training sessions and implement a system to monitor individual progress
• Provide staff and external consultants with contracts, and ensure they are registered with the Inspectorate of Labor if necessary.
• Manage annual tax returns of staff, including statements for the social security fund and the Retirement Insurance Institute (IPRES).
• Manage all aspects of staff off-boarding including IT close-outs, benefits changes, provide certificates of employment etc.
• Support the regional HR Operations team with cyclical activity, such as the appraisal and salary review process.
• Design, develop and maintain the recruitment process based on company’s objectives
• Design new approaches and programs to increase and strengthen quality of pipeline candidates
• Design the selection matrix for choosing the optimum recruitment channel and recruitment source
• Build a quality relationship with internal customers and external recruitment agencies.
• Set the social media communication strategy for different job profiles and functions in the organization.
• Build a database of potential profiles by researching and contacting colleges, employment agencies, recruitment agencies, job sites, media, etc.
• Organize or participate in career fairs, link with community services in the diaspora, by providing information about the company, current opportunities, and benefits; build and maintain rapport with potential candidates.
• Conduct initial phase of the screening process on consistent set of qualifications and competency matrix.
• Evaluate applicants by discussing job requirements and applicant qualifications with managers; interview applicants on consistent set of qualifications.
• Arrange and coordinate interviews schedules.
• Monitor the labor legislation and implement required changes to keep the process compliant.
• Improve the company attractiveness by recommending new policies and practices, enhanced benefits.
• Complete right to work checks for all new joiners, including, work experience students, temporary and permanent hires.
• Liaise with Immigration agents regarding visa/work permit requirements.
• Provide ad-hoc support to Senior Management and the HR Talent Manager.
• Actively participate in process improvement discussions.
• Build and maintain effective relationships with HR colleagues across the African offices, staff members and external clients.
• Actively participate in regular team meetings with the HR Operations team, across Africa to ensure information is shared.
• Manage the new joiner inductions and create training timetables.
• Organize training sessions on strategy consulting at local universities.
• Co-Chair the company training committee and Talent Management Meetings

Requirements

• Master's degree or equivalent
• Minimum of five years of relevant HR
• Previous experience of working in a corporate professional services environment
• Previous experience of Taleo or other HR databases preferable
• Excellent judgement with the ability to deftly manage sensitive and confidential situations
• Proficient with various Microsoft applications (Word, Excel, Outlook and PowerPoint)
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Positive attitude and strong team skills and delivery focused
• Demonstrated ability to work as part of team and build external partnerships
• Friendly, professional personality and demeanor
• Ability to manage self and maintain level of objectivity and professionalism
• Strong attention to detail and good at prioritizing workload
• Proven ability to manage multiple, complex processes concurrently